A buyer quiet since yesterday
is already viewing someone else’s listing.
Property moves faster than any other enquiry we handle. A day of silence is not a pause, it is a signal. But the buyer who has gone quiet is buried under forty newer WhatsApp threads, and nothing on your phone tells you which one just went cold.
Time in stage lies to you.
Most pipeline tools measure how long a deal has sat in a stage. That works when a deal moves forward once. Property buyers do not — they view a unit, drop back to comparing, view another, drop back again. By the third viewing your report says they have been “evaluating” for six weeks, which tells you nothing about whether they are still interested.
Coreframes Lab measures time since the last message you sent. That number moves when the relationship moves, no matter how many times the buyer loops back through evaluation.
- 24 hours
- The default threshold for property. Set per stage and per agency — a fresh enquiry and a buyer awaiting an option-to-purchase are not the same urgency.
- never replied
- Sorted above everything. A portal enquiry nobody answered is the most expensive thread you own.
- re-entry
- Looping back a stage costs nothing. The queue position depends on contact, not on how many times they changed their mind.
Built around how you already work.
Your number, your phone
Buyers keep messaging the number they already have. Reply from your handset and the thread here marks itself handled — no second app to remember during a viewing.
Stages you define
Nothing is hardcoded to another trade. Name the stages your listings actually move through, and set how long quiet is acceptable in each.
One morning list
Open threads ranked by neglect, not a board you drag cards around. It is a list you work through and finish.
Enquiry source recorded
Every thread carries where it came from, so you can tell which portal or referral is worth paying for.
Being straight with you.
Coreframes Lab started with maid placement agencies, and that is where most of our customers are today. The follow-up engine underneath is deliberately trade-agnostic — stages and thresholds are yours to define — but you would be an early property customer, not the hundredth. If you would rather wait for a longer track record, that is a reasonable call and we will say so.
Bring your quietest week.
Show us the threads that went cold and we will show you where they would have surfaced.